LeaveSource™ Entrust was created by Qcera, Inc. to help employers of any size to achieve FMLA and state legislative compliance, while organizing, administrating, and documenting the entire FMLA leave administration process. Entrust combines LeaveSource™ web-based software for leave administration, which is completely transparent, with Qcera’s experienced back end management team, freeing up a company’s leave administrator(s) to focus on face-to-face personnel issues. This hybrid arrangement keeps a company’s Human Resources department completely in the loop and frees up time for them to remain on top of all employee-related issues, whether FMLA, absence, disciplinary, payroll, scheduling, or any other.
According to clients, a regular concern of FMLA administration outsourcing is the “disconnect” that frequently occurs between employees and the company. Entrust avoids the disconnect, by supporting a company’s homogenous, hands-on personnel administration, while removing the time consuming back end administration of notifications, certifications, and mailings. Entrust’s transparent access for the administrator(s) ensures immediate and accurate status visibility of any employee. And automated alerts keep administrators appraised of any important or potential, conditions or situations.
Entrust can utilize any element or module in the LeaveSource™ system and once the desired elements and modules are identified, pricing is based on a per leave basis. Any employee-generated FMLA leave request constitutes a leave, regardless of outcome, and is completely documented accordingly. If a qualified medical certification is received for a leave request, all Qcera administrative activities occurring with regard to that leave are inclusive. As an example, if a medical certification is received for an employee’s leave request stipulating a one year period where the employee may be out intermittently three or four times per month, due to migraines, the thirty-six to forty-eight intermittent leaves that could occur would constitute a single leave.